Our Approach



Careers

Promenet devotes dedicated staff to all project phases.


Engineering.We employ a large team of in-house engineers with advanced academic credentials. Through our wide-ranging industry partnerships, our engineers are continually recertified in the market’s most sophisticated technologies. Their expertise is the linchpin of our business: they can design big-picture solutions, install complex hardware, and troubleshoot detail-level end-user problems with equal facility. While we do sell some components, our true value hinges on our engineering excellence.


Management. Our project-management personnel oversee work orders from start to finish. They coordinate engineering time commitments, onsite services, and offsite services with clients’ IT staff.


Technical documentation. Our engineers work closely with our technical-writing department to produce clear, precise documents for top-level executives, IT managers, and end users.






Methodology

Consulting

Assessment

Design

Project management

Implementation

Project completion reports

System configurations with Visios

Administrative/user guides and manuals

Training

Web-based tutorials

Ongoing support / managed services